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Reliable MQTT Solution for Water Utility Data Management

by Ponlakshmi


Water utility data management

In industrial IoT, seamless data flow is essential for operational efficiency, particularly in sectors like water utility management. System integrators must process and monitor high volumes of information from multiple remote sites to support real-time decisions. As infrastructure becomes more complex, the challenge lies in managing data effectively while ensuring continuous monitoring and integration with existing control systems.


Unit Concept Sdn. Bhd., Malaysia, a system integrator specializing in industrial automation, undertook a water utility project focused on enabling live monitoring of key parameters such as facility performance, equipment status, and reservoir levels. This required a solution capable of collecting, transmitting, and processing data in real time while integrating cleanly with their client’s SCADA platform for effective oversight and control.


This article explores how Unit Concept overcame these challenges using Bevywise MQTT Broker to implement a scalable and robust communication framework.


Challenges in Managing Real-Time Data

Water utilities rely on uninterrupted monitoring to maintain safe and efficient operations. However, collecting and processing telemetry from large, distributed facilities is inherently complex. The volume and speed of incoming data, combined with the geographic spread of sources, demand a communication layer that’s both efficient and precise.


Central to this is integrating with control systems like SCADA, which require continuous updates to reflect live conditions. Any latency or loss of synchronization could disrupt operations or delay critical responses. The system must also support 24/7 availability, with the ability to handle fluctuating loads without affecting performance.

Complexity in Infrastructure Integration

For Unit Concept, SCADA served as the control core of the water utility project, while Microsoft SQL was used for structured data storage. Establishing a reliable, real-time link between these systems was crucial to ensuring operational transparency and historical analysis.


Without a centralized tool to manage MQTT connections, tracking issues became difficult. Moreover, deployment needed to be swift and non-disruptive, as the water utility had to maintain ongoing service throughout the integration process.

The Need for Reliability and Scalability in Industrial IoT

As industrial IoT ecosystems expand, the infrastructure must scale with increasing data and device counts. Scalability ensures future readiness, allowing integrators to adapt systems without architectural overhauls.


At the same time, reliability remains critical. Downtime in essential services like water utilities can lead to costly delays or safety risks. To address this, high availability and fault tolerance must be built in from the ground up. Secure and low-latency communication protocols, like MQTT, help maintain consistent performance across demanding environments while protecting data integrity.


Recognizing this, Unit Concept required a secure, streamlined approach to ensure uninterrupted data flow between remote sites and centralized systems—without introducing cybersecurity risks or delays in information delivery.

How our Broker Addressed the Challenge?

Our MQTT Broker offered the complete feature set needed for Unit Concept’s implementation, aligning with both technical and operational requirements. Its efficient design optimized for low-resource environments enabled fast communication across distributed devices. Despite its compact footprint, the broker provided robust performance, making it well-suited for real-time industrial deployments.


The built-in encryption mechanisms protected operational data at every stage, helping Unit Concept maintain integrity and comply with security requirements. The broker handled diverse telemetry inputs such as facility performance, tank levels, and equipment diagnostics with ease. These updates were automatically routed to the SCADA system for visualization and decision-making.


Bevywise Broker’s compatibility with SQL-based infrastructure further streamlined integration with Unit Concept’s backend systems. The intuitive web dashboard provided clear visibility into active connections and incoming data streams, allowing for effective system monitoring and troubleshooting. High availability support ensured consistent uptime, allowing deployment to proceed without service interruption—critical in 24/7 utility environments.

Why Bevywise MQTT Broker Is the Go-To Solution for Industrial IoT?

Industrial environments demand communication tools that are fast, dependable, and easy to implement. Our broker meets these needs with a feature set optimized for integrators:


  • Efficient yet lightweight - Processes high volume industrial data without straining system resources.
  • Reliable 24/7 operations - High availability architecture ensures continuous uptime and zero data loss.
  • Quick & hassle-free deployment - Simple installation and configuration reduce setup time and complexity.
  • Seamless Integration - Supports MSSQL, SCADA, and other enterprise systems for smooth data exchange.
  • Real time monitoring - Web interface allows easy tracking of connections and incoming data.
  • Robust security - Ensures secure data transmission, preventing unauthorized access.
  • Responsive support team - Expert assistance for smooth implementation, troubleshooting, and performance optimization.

Customer Validation: Meeting System Integrator Expectations

As a system integrator, Unit Concept was focused on deploying a messaging solution that could scale with future growth and integrate seamlessly with existing tools and workflows. They needed a platform that balanced technical sophistication with ease of use, and supported reliable data flow under real-time conditions.


Our MQTT Broker delivered across all criteria. Its integration with their backend systems, including SCADA and SQL environments, required minimal effort and configuration. Real-time data streams were delivered with consistency, enabling live visibility into operations without delays or mismatches.


The intuitive interface helped their team track connection health and system behavior, while the high availability configuration ensured operational continuity throughout. Our responsive technical team played a key role in supporting a smooth deployment, helping Unit Concept avoid delays and maintain client satisfaction.


Their successful outcome highlights how our broker meets practical integration demands while enabling long-term scalability and reliability.


"The broker efficiently handles the continuous flow of real-time data, including site facility status, equipment conditions, and reservoir/tank levels. Its support for Microsoft SQL aligned perfectly with the other systems our clients use, and the installation was incredibly fast and smooth. The Bevywise support team was exceptional throughout." — Unit Concept Sdn. Bhd.

Transforming Industrial IoT with a Reliable MQTT Solution

Our MQTT Broker has played a key role in helping Unit Concept build a secure, scalable, and responsive data communication system for their water utility project. By solving critical challenges around integration and reliability, it delivered the performance needed to support real-time decision-making and long-term operational stability.


For industries managing the complexity of connected systems, selecting the right messaging infrastructure is a foundational step. Bevywise MQTT Broker offers the performance, adaptability, and support that system integrators need to deliver modern industrial IoT solutions with confidence.

Ready to optimize your industrial IoT setup?

Explore the capabilities of our reliable MQTT broker now and enhance your device management efficiency.